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Nurturing Relationships to Match Rapid Hospitality Growth

Leesa LeClaire

Nashville’s hospitality sector has undergone major structural and economic transformation over the past several decades. The Leesa LeClaire with the Greater Nashville Hospitality Association (GNHA) noted that the establishment of a standalone office in 2022 strengthened the industry’s local advocacy efforts and coincided with the city’s shift from primarily small, independent venues to large branded establishments. The industry has expanded significantly since the 1990s, with hotel capacity in Davidson County increasing from 19,000 rooms to 42,519, alongside additional planned developments for 2026 and beyond. This growth has been supported by the rise of professional sports teams, including the Nashville Predators and Tennessee Titans, and the opening of a major convention center in 2013.

Nashville has evolved into a diverse tourist destination, with promotional efforts emphasizing not only its music heritage but also its broader cultural landscape—spanning art, cuisine, and a rapidly expanding restaurant scene that now includes Michelin starred and James Beard Award–winning establishments. Leesa emphasized that with this growth comes both opportunity and responsibility, particularly in maintaining safety and addressing workforce shortages. Efforts include partnerships with universities and high schools to strengthen the talent pipeline, along with initiatives designed to preserve authenticity while welcoming a growing and diverse visitor population.

Public safety has become a central focus, with coordinated efforts among hotels, police, fire services, and the Mayor’s Office of Nightlife to support large crowd management and ensure visitor safety. Leesa highlighted collaborations with organizations such as Red Frogs, which now maintains a downtown presence offering services like safe ride assistance, water distribution, and device charging.

In discussions about the city’s evolving food landscape, she emphasized the need for balanced regulations that support both restaurants and food trucks, noting recent engagement with state officials on challenges such as recycling and food scrap program barriers. The association also underscored the importance of strong relationships with local and state policymakers to effectively communicate industry impacts and shape legislation that supports continued growth and sustainability within Nashville’s hospitality and entertainment sectors.

Leesa LeClaire

President and CEO

Greater Nashville Hospitality Association

Leesa LeClaire is an award-winning hospitality executive with extensive experience in hotel management and leadership. Currently President/CEO of the Greater Nashville Hospitality Association, she advocates for the local hospitality industry. Previously, as General Manager at Hilton Nashville Airport (2013-2021), she led two multi-million-dollar renovations and a brand repositioning, building a strong team and improving RevPAR and GOP metrics.

Leesa also served as Director of Membership at the Williamson County Chamber of Commerce (2010-2013), increasing membership by 26% annually. As the founder of LeClaire Consulting (2000-2010), she provided strategic planning and training for hotel openings globally. Early in her career, she held leadership roles at Wyndham Hotels, including General Manager and Regional Director of Operations. Her expertise spans revenue growth, team building, and guest satisfaction.