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Beyond Server Training: An Examination of Future Issues

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Public policy has been lacking a mechanism to link groups who share the same values and common goals of serving the public good. Commonly, people enter the hospitality industry because they care about people, and want to work with the public.The hospitality industry would need to identify legal and regulatory responsibilites, develop the human relations skills to carry out these social and legal responsibilites, and develop the professionalism employees need in order to be productive and to boost profitability.


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